What to Know
How to Know You Have Notifications
To receive those notifications, say “Alexa, what are my notifications” or “Alexa, do I have notifications?” Alexa will then alert you to deliveries, returns, updates, or other alerts you’ve set up.
Turn Off Package Notifications in the Alexa App
Currently, you cannot simply ask Alexa to adjust your package notifications. However, you can easily change these settings in the Alexa app on Android or iPhone.
These additional Alexa notifications should not speak or show product titles once you turn off the other toggles in Steps 4 and 5. However, if you don’t want anyone in the household to know about deliveries or returns, you might consider turning these off too.
Open the Alexa app on your mobile device.
Tap the More tab and choose Settings.
Below Say or show item titles, turn off the toggle labeled For items in delivery updates.
If you’re concerned about gifts you’re returning or exchanging, you can also turn off the For items in return updates toggle.
Next, be sure the last toggle in the section is turned off for Including items in your shopping cart marked as gifts, or those that might be gifts during major holidays.
You’ll notice a few other notifications related to your deliveries and orders you can turn off if you like.
Below Delivery Notifications, you can turn off alerts for items Out for delivery and those Delivered. You can turn off notifications for Returns and Order Updates in the subsequent two sections.
Click the Accounts & Lists drop-down list on the top right below your name and choose Account.
Scroll down to the Communication and content box and select Alexa shopping notifications.
Below Say or show item titles, turn off the toggle labeled For items in delivery updates and optionally the toggle labeled For items in return updates toggle.
Confirm the toggle for Including items in your shopping cart marked as gifts, or those that might be gifts during major holidays is turned off.
No. When you use the Alexa Drop-in feature, there will always be a notification sound. The notification can’t be disabled, but you can disable Drop-in on your device.
To put Alexa into Do Not Disturb Mode, open the Alexa app and select More > Settings > Device Settings. Choose a device, then select Do Not Disturb. You need to activate it on each device separately.
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